If you are facing the decision of selecting from the options of

1) major enhancement on the existing system;
2) rewrite the whole system;
3) implement an off-the-shelf tool;

To fulfill the user requirements resulting from business growth. It is not an easy decision at all. It involves a lot of evaluation between the options. Have you think of implementing Business Process Management Suite - BPMS Our BPM professional and System Architect can investigate your user requirements and business environments; and your IT systems to see whether BPM is a better option to meet your business challenges.

Forrester notes in its report The New IT Imperative: Design for People, Build for change: that the past generations of IT systems were developed using mostly programming code. Business rules and processes were buried in code, whether old mainframe systems, client/server systems, or Web base. But code is hard to change, and the change usually requires a minimum cycle time measured in months. As the enterprise and business grow, the size and the number of IT systems will also grow. These business rules and processes will usually be replicated and distributed in these IT systems. It will not only elongate the code change cycle time dramatically but also make it very hard to manage the processes from end-to-end.

IT Channel believes that Business Process Management is the right strategy to address these business challenges. IT Channel has implemented successfully many BPMS for our customers to manage their processes, which are across departments/offices and IT systems, from end-to-end. IT Channel understands that the keys to manage processes from end-to-end are process modeling, execution,

and monitoring. With the right selection of BPM suite, a friendly drag and drop graphic tool will help a lot to define the complicated processes. This user friendly graphic tool not only improves the communication efficiency between different level of staff but also the actual coding time during the process development since programming code is no longer needed. During the process execution, BPM suite provides a portal platform for users to manage their individual tasks of the processes. At the system level, proper Services Oriented Architecture SOA tools provide integration between the processes and the existing IT systems. The most important of all about process management is the capability of improvement. With the Business Activity Monitoring and analytical tools, users can not only track the status of the processes but also perform analysis on the bottleneck, workload and worker efficiency. With these information, management can improve the processes efficiency and also do capacity planning for future business growth.

Key Features of a Good BPMS

1. Collaborative Process Modeling and Orchestration
2. Process Simulation and Testing
3. Rapid Application and UI Development
4. Human Task Facilitation and Collaboration
5. Rules Management
6. Business Activity Monitoring
7. Semantic Metadata Library of Reusable Assets
8. Robust System Integration

Key BPM Benefits:

• Shorten processes cycle from weeks to days and hours to minutes.
• Ensure all tasks are processed on time else management is notified.
• Improve processes development cycle.
• Reduce risk of compliance errors, improve monitoring, quality and timeliness of information, and sustainability of internal control.
• Retain corporate knowledge/intelligence and achieve transparent business logic.