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Business Process and Automation

Introduction

An organization is built on the three pillars of

People - Having the right, motivated and performing people is naturally a key requirement to achieve the company goals.
Technology - Providing the people with the right tools to do their jobs well.
Process - The glue between the two that drives and governs the operation.

Organizations often start with manual operation and workflows to run their business processes. When business grows, these manual operations become hard to manage, which leads to a decrease in business performance and efficiency. IT Channel believes that Business Process Management is important to every organization, and with technologies, ITC can help organizations manage and automate business process effectively and efficiently so that they can meet the rapid business growth.

Organizations usually have their proprietary business model and specific business requirements that nowadays enterprise systems are not best fit for their needs either because the system offers too many functions, with most of which are not applicable or because it is too expensive to justify its adoption. As a result, organizations are looking for custom-made systems to meet their specific needs.

 

End-to-end System Design and Implementation Solutions

Our application architects and specialists are experienced in various application development technologies and they are willing to share their expertise to help our clients achieve their goals.

 

Successful Projects

iProcurement System – ITC has designed and developed a web-based procurement system for one of its enterprise customers that helps to streamline the manual and paper-based procurement process. The system is deployed to the whole organization. Staff submits his/her purchases through their desktop web browser while all subsequent approvals are processed through systems.

ID Scanning Solution RevampITC helped one of the most famous telecom operators in HK to revamp its ID scanning solution and successfully deploy the latest solution to over 35 shops in one month.

Online Ticket Selling Portal ITC has designed and developed an online self-service ticket purchase portal for one of the biggest transportation service providers in HK with online payment gateway support. Customers can purchase ferry tickets through the portal with their credit cards through their finger tips.

The IT Channel Application Services Team is staffed with application architects, consultants and specialists with rich experience in Business Process optimization, Process Automation design and implementation, Software Lifecycle Management with knowledge obtained from projects of different industries. Our services provide solutions of the following functions to our customers:

  • Business Process Optimization
  • Business Process Automation
  • Custom made application design and implementation
  • Application lifecycle management
 

Areas and Specialized Solutions:

Business Process Services and Solutions

  • Business Process Integration & Automation
    • Microsoft SharePoint
    • IBM WebSphere MQ Workflow
  • Enterprise Application Integration
    • Microsoft BizTalk Server
  • Enterprise Asset Management
    • IBM Maximo Asset Management

Application Design and Implementation Services

  • Application Implementation Technology
    • Microsoft .NET
    • J2EE, Java, Javascript
    • PHP
    • AJAX
  • Application Server Platform
    • Microsoft IIS
    • JBoss
    • Apache Tomcat
    • IBM WebSphere

Software Lifecycle Management Services

  • Collabrative Lifecycle Management
    • IBM Rational Team Concert
  • Quality Management
    • IBM Rational Quality Manager
    • IBM Rational Functional Tester
    • IBM Rational Performance Tester
    • IBM Rational AppScan
  • Software Change Management
    • IBM Rational ClearQuest
  • Software Configuration Management
    • IBM Rational ClearCase
 
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